More than ten years with IBM Notes
At Ingeniería Informática Plus we have spent more than ten years developing and maintaining solutions on IBM Notes and Domino (now HCL Notes and HCL Domino). Our technical team has the qualifications and experience needed to take on any development, maintenance, support or administration work, however complex the environment.
- Notes client application development.
- Web application development on Domino.
- Domino server administration.
- First- to third-level user support (helpdesk), with ITIL certification.
Experience in demanding environments
We have taken part in the development and maintenance of services for financial institutions, insurers and public sector bodies. We also carry out migrations to other applications, server version upgrades and email migrations to Microsoft Exchange.
Specialised services
Monitoring
- Review of Domino logs.
- Database review: compaction, indexes and corrupted documents.
- Server status: disk space, resources and scheduled restarts.
Access and usage security
- Domino user management.
- Backup supervision.
- Server security: HTTP access and access control lists.
User support
- Assistance for users and resolution of any technical or functional issue with their applications.
- Rapid response to incidents, in compliance with your company’s service level agreements.
Optimisation
- Gathering and analysis of the new functionality you need.
- Functional and technical improvement proposals for the application.